Microsoft Dynamics 365 Implementation for Non-Profits.

We listen to you and ask the right questions based on 20+ years of non-profit expertise. We speak your language — no need to explain giving platforms, partial VAT, or fund restrictions.  

You’ll benefit from our deep sector knowledge that anticipates problems, delivers best practice advice, and offers a rigorous approach to data and security. Save time and money while making the most of our experience across your sector for informed, use case-specific solutions. 

We train your team to see what’s possible with Dynamics and our non-profit modules —no disappearing behind closed doors to deliver bespoke solutions.  

Rather than replicating legacy systems, you’ll discuss pros and cons of integrating current solutions vs moving functions — like fund recording or Gift Aid management — to Dynamics.  

This approach gives you ownership of your solution leading to genuine digital transformation so you can adapt to evolving requirements for years to come. 

Now you know what our Dynamics solution can do, add any extras. Need a stress-free solution to partial VAT recovery or better integration for your fundraising-to-finance tracking? There’s a module for that.

With ForGood.Tech, you get a scalable, adaptable system that grows with you at your pace, creating a roadmap for phased implementation. Using our pre-built, sector-tested modules, you’ll cut costs on customisation and reduce risk — freeing up budget for other strategic initiatives. 

Now you know whats possible you will choose whats useful, we will be with you every step of the way to support the delivery of your solution.

Empowered through the training you have received ensures you maximise every opportunity to increase the ROI of your investment and truly transform your nonprofit operations.

Our approach ensures you’re always in control — every penny you spend will be a true investment in knowledge, efficiency, and transformation.

Regular progress Show & Tells give you a feel for how the solution will work in practice. 

From your early feedback, and insights drawing on our experience, we can adjust elements to make them more user-friendly, or better aligned to processes, avoiding costly rework later. If you have a ‘Wouldn’t be good if it could…?’ question at this stage, tell us! 

With a transparent view of development at each stage, you’re always in control. And you’ll gain confidence you can share with your whole organisation that this is the solution that meets your needs. 

Nearly there! Full User Acceptance Testing (UAT) makes sure everything is working as it should. We test end-to-end internally first, then hand over to you and your key users. You’ll have our consultants and developers on hand for support and all your findings logged in a managed system for prompt resolution. 

This phase will boost your confidence in the solution and spark excitement as you start to see the practical benefits and potential for the future. Crucially, it increases system-adoption rates accross your non-profit.

Once the UAT criteria have been met, we will support you and your team to complete a walkthrough of the system, this is an opportunity to see your new system in action and check that it delivers on the objectives you set. Members of our service desk team will join in order to prepare us to support you effectively after go-live.

This final check empowers you to make an informed decision on whether you’re ready to launch. It also gives your stakeholders and sponsors confidence that the new solution will support their operations when legacy systems are retired, justifying their investment.

Congratulations! Your new solution is up and should be — thanks to the process — running smoothly. But we’re still here for you with our support team on hand and waiting should you need assistance.

In addition to our support team you’ll receive scheduled, dedicated help from the same consultant who worked on your project, especially in the post-go-live phase, and during critical periods like month-end or VAT quarter.

This ensures you’re comfortable with your initial interactions with the new system, providing immediate and familiar support to build confidence and achieve a seamless transition.

For day-to-day requests and queries, our friendly Service Desk is on hand – who you can reach by phone, email, live chat, or through the ServiceNow platform.