The Welsh Parliament needed an expenses solution integrated to their existing Dynamics NAV system.

About the client

The Welsh Parliament’s aim is to facilitate long-term success as a strong, accessible, inclusive and forward looking democratic institution and legislature, that delivers effectively for the people of Wales.

The Challenge

The Welsh Parliament needed an expenses solution integrated to their existing Dynamics NAV system, so as to ensure that the Members remain inline within the regulations set by The Remuneration Board.

The driver for change was new rules that came into force to control how its Members can use funds available to them.

The Solution

Understanding that this would not be an off-the-shelf system, the Welsh Parliament had to go through the full tender process.

They knew what they wanted the system to do, but didn’t know how to go about it. Having been a customer of ForGood.Tech for some time, an understanding of their business needs was already established. ForGood.Tech were able to work to provide additional knowledge to their team answering any queries.

Project features

The legacy solution could not meet the requirements of the new rules, so a bespoke solution needed to be written to enable The Welsh Parliament to manage, change and create reports and ensure fail-safes, which reported on remaining budgets in real-time when claims are made.

Alongside this, as a public body, The Welsh Parliament also needed to be able to publish all of the information publicly on demand.

The results

Once the solution was built, working within Microsoft Dynamics NAV means that all of the data is held together, whilst also being where the claims are created.

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“When we had the developer going through the system with us directly, we made more progress in three or four days than throughout the whole journey. Having someone available, on hand and there for you was priceless. Thanks to ForGood.Tech, we’ve been able to apply the rules given to us by TRB.”

Dean Beard – Members’ Business Support Manager

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Looking to the future

Budgets can now be reviewed across the board for sales and expenses within Dynamics NAV, and the live information can be constantly monitored. The module is also future-proof, allowing for budget reviews and future calculations with exact costs not just hypothetical ones. Finally, with the bespoke salary-point calculator and new staffing module, The Welsh Parliament could gain new insights by interrogating Dynamics NAV further.